As described in the Patient Safety Incident Response Framework (PSIRF) engagement principles, those affected by a patient safety incident must have clear information about the purpose of any learning response, and what to expect from the process. Organisations will need to provide this information to those affected.
When organisations need to undertake a Patient Safety Incident Investigation, our co-designed guidance can be downloaded and used to provide this information for patients, service users and their families. Alongside this information, you can also download specific guidance for investigators to guide engagement and involvement activity, as well as a guidance booklet aimed at supporting any healthcare staff involved in the investigation.
If you would like to know more about the Learn Together project you can visit the project website or contact Dr Lauren Ramsey